Privacy and Security Statement

We respect the privacy of our customers. This privacy policy statement is designed to help you understand what information we gather online and what we do with that information. Because our Web site will continue to implement new technologies and improve the services and features we provide, this policy is subject to change without prior notice. For that reason, we encourage you to review the privacy policy periodically. Registered users will be notified by e-mail of any material changes in either the scope of the privacy seal, the language of the privacy notice, or our information practices and given the chance to opt-out of any new uses. By using our Web site, you agree to the terms of the privacy policy in effect at that time.

The following explains why we collect this information and how we use it.

General Tracking Information

We keep track of the pages visited by each user. Our Web server automatically collects some information about you when you request pages from our server, including your IP address. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you.

We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs and preferences of our users. This information does not identify you personally.

Click Path Tracking

Using cookie technology (see below for more information), we track your click path through our site.

We use this information to help customize your visit to our site. For instance, if you read a how-to on lawn care, on your next visit to our site, we may present to you a how-to on fertilizing your lawn or display a new product for lawn irrigation.

When you register, you will also have the opportunity to sign up for e-mail newsletters on certain subjects. These newsletters will be sent to you only if you choose to place your name on our mailing list. In order for us to deliver these newsletters, we may need to pass your name and e-mail address to our service providers who supply us this e-mail service. We also use a third party company to authenticate and validate the information you provide to us. Your registration information is merged with information provided by the third party for our marketing purposes. The information you provide while visiting lgwvpro.com is combined with marketing research from internal and external sources. The information will be used to determine shopping and informational preferences.

We have legally binding agreements with these service providers that prohibit them from using your information for any purpose other than what Lawn & Garden instructs them to do with it. Therefore, if you sign up for the e-mail newsletters, you do not need to worry about receiving unsolicited e-mails from other companies as a result of Lawn & Garden releasing your information.

If at anytime you no longer wish to receive newsletters from lgwvpro.com, click here to send an e-mail to info@lgwvpro.com

If you want to be removed from all Lawn & Garden marketing, choose one of the following options: send an e-mail to info@lgwvpro.com

We do NOT sell to any third party under any circumstances any of the personal information you provide to complete your order. We request a contact phone number in case one of our customer service representatives would need to reach you, such as in order to arrange a delivery time.

Customer Confidentiality Policy

Our Customer Pledge

Let us assure you:

• We will not telemarket to you.
• We will never sell your information to others. That's a promise.
• Your participation is completely voluntary.

Use of Cookie Technology

In order to register on or order products from our site, your browser must be set to accept cookies. A cookie is just an entry in a text file or folder on your hard drive. We use cookies when you visit our site, so the site can remember your specified area of interest and any other information you have saved. Cookie technology allows you to You must enable cookies on your Web browser for lgwvpro.com to function correctly. If you are concerned about information contained in your lgwvpro.com cookie, you may delete the file(s) at the end of each browser session. View your browser's help file for more information on cookies.

The only personal information our cookie can contain is information you supply yourself. Our cookies cannot read data from your computer. If you would like more technical information about how cookies work, take a look at http://www.cookiecentral.com.

Children's Policy

We do not intend to collect any personally identifiable information from children through our Web site. Please do not allow children under the age of 13 to provide any personally identifiable information, ask questions or participate in chat rooms related to our Web site. If we determine that a child under 13 has provided personal information in violation of this policy, we will delete that information as soon as practical. If you become aware that such information has been provided by a child under 13, please send us an e-mail at info@lgwvpro.com so we can delete this information.

Security Information

Lawn & Garden provides links to Web sites outside of lgwvpro.com as an added convenience to the user. Any link included does not imply or convey endorsement of the other company or organization, its site or its products or services. Lawn & Garden Companies is not responsible for the privacy, terms of use or other policies of any other Web site.

Security Questions or Comments

We are committed to providing a secure, friendly site where customers can shop without undue concern over security. When we receive your information, we use commercially reasonable efforts, including the measures described above, to protect the security of your information on our systems. However, no data transmission over the Internet or any wireless network can be guaranteed to be absolutely secure. Therefore, we do not warrant or ensure the security of any information sent to us online. If you have any questions, comments or concerns, please contact us via e-mail at info@lgwvpro.com.